Terms of service

Last Updated: August 9, 2026

Welcome to Tweet Coffee LLC (“Tweet Coffee,” “we,” “us,” or “our”). We operate the website located at https://tweet-coffee.com and our online store through Shopify.

These Terms of Service (“Terms”) govern your access to and use of our website, online store, products, and related services.

By accessing our website, browsing our products, creating an account, or placing an order, you agree to these Terms and any policies incorporated into them, including our Privacy Policy, Shipping Policy, and Return & Refund Policy.

If you do not agree to these Terms, please do not use our website or services.

1. Eligibility

By using our website, you represent that you are at least the age of majority in your state, province, or jurisdiction of residence, or that you have permission from a parent or legal guardian to use this website.

You may use our website and services only for lawful purposes and in accordance with all applicable laws and regulations.

2. Products

Tweet Coffee sells food and beverage products and related merchandise.

We make reasonable efforts to display our products, packaging, colors, photographs, descriptions, ingredients, quantities, and other product information as accurately as possible.

However, product appearance may vary slightly due to differences in screens, devices, packaging updates, manufacturing variations, or other reasonable factors.

We reserve the right to:

Modify or discontinue products;
Change product packaging or presentation;
Correct errors, inaccuracies, or omissions;
Change product descriptions or pricing before an order is accepted;
Limit quantities available for purchase; and
Restrict sales where reasonably necessary.

Product availability is not guaranteed.

3. Ingredients, Allergens, and Product Information

Customers are responsible for reviewing all ingredient information, allergen statements, preparation instructions, warnings, and other information provided on product packaging before consuming our products.

If you have a food allergy, intolerance, sensitivity, medical condition, dietary restriction, or other concern about whether a product is appropriate for you, please carefully review the product labeling before consumption.

Ingredient, allergen, formulation, packaging, and labeling information may be updated from time to time. Customers should refer to the packaging accompanying the product for the most current product-specific information.

Information provided on our website regarding our products is for general informational purposes and is not intended to constitute medical advice.

If you have questions regarding a medical condition, food allergy, dietary restriction, caffeine consumption, or similar health matter, you should consult an appropriate healthcare professional.

4. Orders

Submitting an order through our website constitutes an offer to purchase the products included in your order.

An automated order-confirmation email confirms that we have received your order. Receipt of an automated confirmation does not necessarily mean that we have accepted or fulfilled the order.

We reserve the right to reject, limit, or cancel an order for legitimate reasons, including:

Product unavailability;
Incorrect pricing or product information;
Suspected fraud or unauthorized activity;
Payment authorization problems;
Shipping restrictions;
Errors affecting an order; or
Unusually large or suspicious quantities.

If we cancel an order after payment has been collected, we will refund the applicable amount to the original payment method.

You agree to provide current, complete, and accurate billing, shipping, contact, and payment information when placing an order.

You are responsible for reviewing your order information before submitting your purchase.

5. Pricing and Payment

Unless otherwise stated, all prices are displayed in U.S. Dollars (USD).

Applicable shipping charges, taxes, and other amounts will be displayed during checkout when required.

We reserve the right to modify product prices at any time before an order has been accepted.

If a product is listed at an incorrect price because of a typographical, technical, or other error, we reserve the right to cancel or correct the affected order, subject to applicable law.

Payment processing may be provided by Shopify and other third-party payment processors. Your use of those payment services may also be subject to the applicable provider’s terms and policies.

6. Shipping and Delivery

We make reasonable efforts to process and ship orders within the timeframes stated on our website or in our Shipping Policy.

Processing, shipping, and delivery dates are estimates unless expressly stated otherwise.

Carrier transit times may be affected by weather, carrier disruptions, natural disasters, holidays, incorrect delivery information, transportation delays, or other circumstances outside our reasonable control.

Once tracking information becomes available, it may be provided by email or through your customer account.

Customers are responsible for providing a complete and accurate shipping address.

Nothing in this section limits any rights or remedies available to consumers under applicable law regarding delayed, unfulfilled, lost, or improperly delivered orders.

Additional information is provided in our Shipping Policy.

7. Returns, Refunds, and Order Problems

Returns, replacements, refunds, damaged products, incorrect orders, and similar issues are governed by our Return & Refund Policy.

Because some of our products are consumable food products, certain items may not be eligible for return after being opened or used, subject to applicable law.

If your order arrives damaged, incorrect, defective, or otherwise materially different from what you ordered, please contact us according to the instructions in our Return & Refund Policy.

Nothing in these Terms limits any non-waivable rights or remedies you may have under applicable consumer-protection law.

8. Customer Accounts

Certain features of our website may allow you to create or access a customer account.

You are responsible for maintaining the security of your account and for promptly notifying us if you believe your account has been accessed without authorization.

You agree that information provided through your customer account will be accurate and current.

We may suspend or restrict access to an account when reasonably necessary to protect our website, customers, business, or systems from suspected fraud, misuse, security threats, or violations of these Terms.

9. Intellectual Property

Unless otherwise indicated, the content available through our website, including but not limited to:

The Tweet Coffee name;
Logos;
Mascots and illustrations;
Product packaging;
Product designs;
Photographs;
Graphics;
Artwork;
Text;
Icons;
Videos;
Branding;
Marketing materials; and
Website design and content

is owned by Tweet Coffee LLC, licensed to Tweet Coffee LLC, or otherwise used with permission.

Such materials may be protected by copyright, trademark, trade dress, and other intellectual property laws.

You may use our website for personal, non-commercial shopping purposes.

Except as permitted by applicable law, you may not copy, reproduce, modify, republish, distribute, sell, commercially exploit, or create derivative works from our protected content without our prior written permission.

Nothing in these Terms transfers ownership of any intellectual property to you.

10. Reviews, Feedback, and User Submissions

You may have opportunities to submit reviews, photographs, comments, testimonials, suggestions, ideas, or other feedback regarding our products or business.

By submitting content to us, you represent that you have the right to submit that content and that doing so does not violate another person’s intellectual property, privacy, publicity, or other rights.

You grant Tweet Coffee LLC a non-exclusive, worldwide, royalty-free, perpetual license to use, reproduce, display, publish, adapt, and distribute content you voluntarily submit to us for legitimate business, promotional, and marketing purposes, to the extent permitted by applicable law.

You retain ownership of content that you originally created.

Nothing in these Terms requires you to submit a positive review, prevents you from expressing an honest opinion, or restricts any rights you have under applicable consumer-review laws.

We do not require a positive review as a condition of receiving any incentive that may be offered for providing feedback.

We reserve the right to remove content from areas we control when the content is unlawful, fraudulent, abusive, unrelated, infringing, contains confidential information, or otherwise violates applicable law or platform rules.

11. Prohibited Uses

You may not use our website or services:

For an unlawful or fraudulent purpose;
To violate applicable laws or regulations;
To infringe intellectual property or other legal rights;
To transmit viruses, malicious code, or harmful technology;
To attempt unauthorized access to our website or systems;
To interfere with the security or operation of our website;
To impersonate another person;
To submit fraudulent orders;
To collect information about other users without authorization;
To scrape or systematically extract website content for unauthorized commercial purposes; or
To misuse our website in a manner that could damage Tweet Coffee, Shopify, our customers, or third parties.

We may suspend or restrict access to our website for violations of these Terms.

12. Third-Party Services and Shopify

Our online store is hosted through Shopify, which provides the ecommerce platform that enables us to offer and sell products online.

We may also use third-party providers for payment processing, shipping, analytics, reviews, marketing, communications, and other business functions.

Our website may contain links to third-party websites or services.

We do not control third-party websites and are not responsible for their independent content, availability, security practices, privacy practices, or terms.

Your interactions with a third-party service may be governed by that provider’s own terms and policies.

13. Privacy

Your use of our website is also governed by our Privacy Policy.

Our Privacy Policy describes how personal information may be collected, used, disclosed, retained, or otherwise processed in connection with our website and services.

14. Website Information

We attempt to keep information on our website accurate and current.

However, occasional typographical errors, inaccuracies, omissions, technical errors, or outdated information may occur.

We reserve the right to correct information and make reasonable updates to our website without prior notice.

Nothing in this section permits us to disregard obligations imposed by applicable consumer-protection law.

15. Disclaimer of Warranties

To the fullest extent permitted by applicable law, our website and online services are provided on an “as is” and “as available” basis.

We do not guarantee that our website will always be uninterrupted, error-free, completely secure, or free from technical problems.

We may temporarily restrict access to our website for maintenance, updates, security, technical issues, or circumstances outside our reasonable control.

Nothing in these Terms excludes, disclaims, or limits any warranty, consumer right, remedy, or legal obligation that cannot lawfully be excluded, disclaimed, or limited.

Nothing in this section is intended to disclaim any legally required warranty concerning the safety, merchantability, labeling, description, or ordinary fitness of products where such a disclaimer would not be permitted by law.

16. Limitation of Liability

To the fullest extent permitted by applicable law, Tweet Coffee LLC will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising solely from the use or inability to use our website or online services.

To the extent permitted by law, liability for claims arising solely from use of our website or online services may be limited to the amount paid in connection with the transaction giving rise to the claim.

Nothing in these Terms excludes or limits liability to the extent that such liability cannot legally be excluded or limited.

In particular, nothing in these Terms is intended to eliminate or limit rights or remedies that applicable law provides regarding personal injury, defective products, food safety, fraud, intentional misconduct, deceptive practices, legally required warranties, or other non-waivable consumer protections.

17. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Tweet Coffee LLC and its owners, employees, agents, and service providers from third-party claims, damages, or reasonable expenses arising directly from:

Your unlawful misuse of our website;
Your intentional violation of these Terms;
Your infringement of another person’s intellectual property or legal rights; or
Fraudulent activity conducted by you through our services.

This section does not require you to indemnify Tweet Coffee LLC for claims arising from our own negligence, unlawful conduct, or legal obligations that cannot be transferred to a consumer.

18. Events Outside Our Reasonable Control

We will not be responsible for delays or failures in website operation or order fulfillment caused by events outside our reasonable control, such as natural disasters, severe weather, transportation interruptions, carrier disruptions, governmental actions, labor disruptions, widespread telecommunications failures, or similar extraordinary circumstances.

This provision does not limit any refund, cancellation, shipment, or other rights you may have under applicable law.

19. Governing Law

These Terms are governed by and interpreted in accordance with the laws of the Commonwealth of Pennsylvania, without regard to conflict-of-law principles.

However, nothing in these Terms deprives a consumer of mandatory protections provided by the laws applicable to that consumer where those protections cannot legally be waived.

Subject to applicable law, disputes relating to these Terms may be brought in an appropriate state or federal court located in Pennsylvania.

20. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed where appropriate.

The remaining provisions will continue in full force and effect.

21. No Waiver

Our failure to enforce a provision of these Terms does not constitute a waiver of that provision or of our right to enforce it in the future.

A waiver of one provision does not constitute a waiver of another provision.

22. Entire Agreement

These Terms, together with our:

Privacy Policy;
Shipping Policy;
Return & Refund Policy; and
Any other policies expressly incorporated by reference

constitute the agreement between you and Tweet Coffee LLC regarding your use of our website and purchases through our online store.

If a specific policy applies more directly to a particular issue, that policy will govern that issue to the extent permitted by applicable law.

23. Changes to These Terms

We may update these Terms from time to time to reflect changes to our business, products, website, services, practices, or legal requirements.

The current version will be posted on this page with an updated “Last Updated” date.

Changes will apply prospectively from the date they are posted unless otherwise required by law.

Your continued use of our website after updated Terms become effective constitutes acceptance of those updated Terms to the extent permitted by applicable law.

24. Electronic Communications

When you place an order, create an account, contact us electronically, or otherwise use our services, you may receive electronic communications relating to your transaction, account, or use of our services.

Transactional communications may include order confirmations, payment information, shipping notifications, delivery updates, account security communications, and customer-service messages.

Marketing communications are subject to applicable consent and unsubscribe requirements.